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WE ARE THE

Customer
Experience
Agency

Our Vision

Maximize Customer Equity

By Effectively Managing 3V

our clients

A LIST OF SOME OF OUR BRANDS AND CLIENTS

Customer Experience

OUR CX GOES FROM OFFLINE TO ONLINE AND END-TO-END ON A CUSTOMER’S JOURNEY.

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Experience Page

OUR SOLUTION

  • CUSTOMER ANALYTICS

    Our CX strategy and research team identifies the core issues for a business brand and provides strategic and creative solutions executed across various media.

  • STRATEGIC REPORTING

    Channel planning experiences are thoroughly strategized. For both offline and online media, the customer’s experience is tracked using advanced tools, used to report to the ADK marketing and integrated performance platforms.

  • CX DESIGN CX EXECUTION

    User experience and brand interaction are optimized, from initial awareness to research, conversation and retention. Our solutions are not limited to the creative generation. We consider ourselves as an insightful partner helping to drive business into an even brighter future.

As marketing & business partners to our clients, our client services team spearheads each project with a clear objective to deliver seamless solutions. Our team helps businesses create the optimal virtual team, then leads & supports them to achieve their goals.

OUR SERVICES

  • • CX Strategy
    • CX Research

  • • Creative
    • o2o Activation
    • digital content
    • ui / ux
    • cx channel planning
    • pr

  • • media invest
    management

  • • Production
    • Showroom
    • printing

  • • dynamic creative
    • content management

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OUR TEAM

Leveraging our global/regional reach with local talent, knowledge, and experience –our Strategic Planning team is able to identify the core issues for brands /businesses and provide strategic, creative solutions and execute across arious media. As core members of the One-Stop Solution Team, we are able to oversee the entire process – from conceptualizing and creative output & media planning to activation and production outputs.

Driving consumer-centric business growth is our key objective. From creative thinkers to graphic designers, our highly skilled team possesses the expertise to serve numerous leading brands, thus providing appropriate strategies that meet the needs of our clients as efficiently as possible. We challenge our creative team to not only apply state-of-the-art technologies, but also to create the highest quality customer experience, which will keep customers coming back and generate positive word of mouth.

Our media team’s scope of work is based on the efficiency and effectiveness of client spending.
This covers 3 facets:
Planning
– Assuring the target audience understands the brand
– Determining and planning the best media approach and scheduling pattern
– Planning for the future of multi-screen
– Rationalizing the format selection for target audiences and creating OOH campaign objectives
– Strategically prioritizing the budget across all brands and media channels
– Optimizing and managing the portfolio
Buying
– Optimizing TV appearance slots based on CPRP, reach and affinity
– Optimizing investments
Tracking
– Analyzing the results of the TV slot purchases in real time
– Purchasing performance analysis data displayed in one easy-to-consume report

From Performance Marketing and UI/UX development to digital creative & content production, we are able to cover the entire digital consumer journey while prioritizing strategy and consumer insights.
Working in a streamlined, seamless organization our Digital Marketing team is able to jump head-first into projects from briefing to full 360º online and offline executions.
We are also able to provide our counterpart teams with digital data collection methods, creating more integrated and efficient executions.

Our solutions are not limited to the Creative Generation. We consider ourselves as an insightful partner helping to drive business into an even brighter future. Preparing 360º solution communications, creating online & offline marketing opportunities, and exploring & applying innovative technologies are just some of the ways we stay up-to-date in an ever-changing marketing landscape. With our unparalleled experts and personalized strategies, our clients’ expectations will always be exceeded.

Our unique strategies offer quality, cutting-edge methods to raise a brand’s image beyond standard creative production levels, encompassing printing production, package design, and various other marketing materials.
We provide creative expertise and understanding. This, along with aligned creative and marketing objectives, all lead to immaculate quality control.

The Activation team provides a one-stop solution in terms of total activation & experience. This means devising everything from initial strategy to conceptualization, and venue selection & negotiations to practical execution. Not only do we deliver high-quality offline/event-type solutions, we also provide digital experiences (online activities & interactive software) in-line with the strategic plan.

Our Public Relations team provides clients with methods to develop their communication strategies successfully, conveying their brand by generating media coverage to connect with their target audience. We offer integrated solutions to help strengthen our clients image through strategic PR. Media relations and content development are among our core strengths-we have a wide connection of key editors, reporters, and influencers for both online and offline media.

As marketing & business partners to our clients, our Client Services team spearheads each project with clear objectives to deliver seamless solutions, Our team helps businesses create the optimal virtual team, then leads & supports them to achieve their goals. We are solution-oriented, strategically-minded, and passionately dedicated individuals committed to the continued growth and success of our clients.

ADK THAI CO., LTD.

SHINAWATRA TOWER 3, FL. 23
1010 VIBHAVADI RANGSIT ROAD,
CHATUCHAK, BANGKOK 10900 THAILAND

CREDENTIAL REQUESTS

IF YOU WOULD LIKE TO REQUEST OUR CREDENTIALS PRESENTATION, PLEASE USE THE FORM BELOW.